Caroline Waters, Chair of Employers for Carers, and Director of People and Policy at BT Group, has been awarded HR Director of the Year in the HR Excellence Awards 2009.
Caroline won this prestigious award from a shortlist of ten Human Resources directors who had been nominated for their groundbreaking work over the past twelve months. At BT she has been a tireless campaigner for better working practices. A pioneer in the adoption of innovative approaches to workforce management, she has been unflagging in her efforts to demonstrate that flexible working is good for business and in showing the results BT has delivered.
According to HR Magazine, it is Caroline's activity in relation to care that has really marked her out in 2008. A long-time supporter of the need for employers to play a role in helping employees with caring responsibilities she chairs the Employers for Carers membership forum, supported by Carers UK and designed to deliver advice to employers about supporting the UK's three million working carers.
'It makes business sense to keep skilled and experienced employees and avoid the costs of recruitment or training later' she has said. 'Whether the economic climate is good or bad, it does not change the fact that we have a rapidly ageing population and that caring responsibilities are going to grow.'